Question 1

What is Smashi?

Accepted Answer

Smashi is a business news network streaming live from the heart of the Arab world, for the driven, the dreamers and the doers.

Question 2

Where can I watch Smashi?

Accepted Answer

Smashi has thousands of videos at your fingertips. To watch full episodes and archives, subscribe here
For the full schedule of shows, you can review it here.

Question 3

Supported devices

Accepted Answer

Smashi is currently supported via all major internet browsers on desktop & mobile, iOS App & Android. 
Coming soon, Apple TV and Android TV.

Question 4

How can I share a suggestion or feedback to your team at Smashi?

Accepted Answer

Please contact hello@smashi.tv with any feedback

Question 5

Still have any questions?

Accepted Answer

Contact support@smashi.tv anytime for further support!

Question 6

What are the T&Cs of competitions?

Accepted Answer

Prizes are nontransferable and for people who are 18+ in KSA only

Question 7

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Accepted Answer

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Question 8

Help! I have a problem with my account

Accepted Answer

Contact support@smashi.tv anytime for further support!

Question 9

How can I reactivate my Smashi account?

Accepted Answer

Contact support@smashi.tv anytime for further support!

Question 10

How much is Smashi subscription?

Accepted Answer

Monthly: 18AED  
Annual: 180AED

Question 11

What's your renewal process?

Accepted Answer

Upon sign up across devices, you'll automatically be renewed depending on your subscription - monthly or annual basis.

Question 12

How do I cancel my subscription?

Accepted Answer

Cancel Your Account:

Web: Log in on our website to manage or cancel your account.
Contact: For further assistance, email help@smashi.tv.
iOS Subscriptions (via App Store):

Open Settings > iTunes & App Stores.
Tap your Apple ID and select View Apple ID.
Scroll to Subscriptions.
Select Smashi and tap Cancel Subscription.
Android Subscriptions:

Manage your subscription through your Android account settings.
For refunds, please review Google's refund policy via the provided link.

Question 13

How do I change my credit card details on Smashi?

Accepted Answer

Navigate to your account and login via your web browser, you’ll see options there for managing your account. There'll be an option to 'Update card info' which will enable you to update your details securely.

Question 14

I'm interested in a brand or content partnership with Smashi, who is the best person to contact?

Accepted Answer

We'd love to hear from you! The best way to learn about Smashi’s advertising options and offerings is to visit weareaugustus.com/advertise. Or get in touch at hello@smashi.tv and one of the team will get back to you.

Question 15

How can I advertise with Smashi?

Accepted Answer

The best way to learn about Smashi’s advertising options and offerings is to visit weareaugustus.com/advertise. Or get in touch at hello@smashi.tv and one of the team will get back to you.

FAQs

FAQs